職位描述
Responsibilities:
崗位職責
? Understand the overall market including competitors' strengths and weaknesses, supply and demand etc. and identify business to achieve personal revenue goals.
了解整個市場,包括競爭對手的優勢和劣勢,供應和需求等,并確定業務,以實現個人收入目標。
? Help to determine promotional price and strategy to maximize sales outcome for nake Retreats, also using negotiating skills and creative selling abilities to close on business and negotiate contracts.
幫助確定促銷價格和策略,以最大化度假村的銷售結果,同時使用談判技巧和創造性銷售能力來完成業務和談判合同
? Increase market awareness through different channels for naked Retreats.
通過不同渠道提高裸心集團旗下度假村的市場知名度
? Responsible for sending generic quotations and tailor-made itineraries for corporate groups. Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
負責發送公司團體的通用報價和定制行程。執行并支持已預定業務的操作(例如,生成提案,撰寫合同,客戶通信)。
? Attend presentation, meeting and networking events to represent naked Retreats and generate exposure and leads in order to expand business development portfolio and responsible for monthly updating of the corporate database.
代表裸心度假參加演示,會議和社交活動,增加曝光度和行業領導力,以擴大業務發展,并負責每月更新公司數據庫。
? Actively generate leads for corporate events through proactive and aggressive sales actions such as sales plans and cold calls etc as well as build, maintain and manage relationships with corporate guests.
通過積極主動的銷售行動,如銷售計劃和電話推銷等,積極為公司活動創造并建立、維護和管理與公司客人的關系。
? Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provide excellent customer service consistent with the daily service basics of naked standard.
支持公司的服務和關系策略,通過在每個客戶體驗中提供卓越的服務來提高客戶忠誠度。提供符合裸體標準的優質客戶服務。
? Interacts with guests to obtain feedback on product quality and service levels.
與客人溝通,獲取對產品質量和服務水平的反饋
? Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
通過了解客戶的需求,推薦最能滿足他們需求、超越他們期望的適當功能和服務,為客戶服務,同時建立與公司的關系和忠誠度。
? Build and strengthen relationships with existing and new customers to enable future bookings. Manage and develop relationships with key internal and external stakeholders.建立并加強與現有客戶和新客戶的關系,以實現未來的預訂。管理和發展與內部和外部主要利益相關者的關系。
Requirements:
資質要求
? University degree major in business or hotel management.
大學本科學歷,商務或酒店管理專業。
? Excellent communication and negotiation skills in both oral and written English & Mandarin.
優秀的英語和普通話的口頭和書面溝通和談判能力。
? Problem solving attitude and forward thinking.
解決問題的態度和前瞻性思維。
? Committed and detailed-oriented.
認真細致。
? Able to work independently and have a “can do” attitude.
能夠獨立工作,有“愿意做”的態度
? Devoted to nature preservation, ecotourism and sustainability is highly desirable.
致力于自然保護、生態旅游和可持續發展,加分項。
? Minimum 5 years working experience in hospitality industry or sales related.
至少5年酒店業或銷售相關工作經驗。
? Proficient in computer skills.
精通計算機技能。